Legal

Privacy Policy

Last updated: 18 February 2026

1. Who We Are

Exist Online is a trading name of Kamil Wozniak, a sole trader based in Wigston, Leicestershire, England. We are the data controller for the personal information we collect through this website and our services.

Email: hello@existonline.co.uk

Address: Wigston, Leicestershire, England

2. What Data We Collect

We collect the minimum data needed to provide our services and improve your experience.

2.1 Information You Provide

Free Competitor Check form: your name, email address, and the website URL you submit for audit

Contact enquiries: your name, email, phone number (if provided), and message content via email or WhatsApp

Client onboarding: business name, address, trading details, and content you provide for your website build

2.2 Information Collected Automatically

Essential cookies: cookie consent preferences (stored in your browser's localStorage)

Analytics cookies (optional): if you accept optional cookies, we use Meta (Facebook) Pixel to track page views, button clicks, and form submissions for advertising purposes

Server logs: IP address, browser type, pages visited, and timestamps, collected automatically by our web server for security and performance monitoring

3. How We Use Your Data

Purpose Legal Basis
Delivering your Free Competitor Check Consent (you submitted the form)
Building and delivering your website Contract performance
Processing payments via Stripe Contract performance
Sending project updates and delivery notifications Contract performance
Following up on your audit or enquiry Legitimate interest
Running targeted Facebook/Instagram advertising Consent (via cookie banner)
Maintaining website security and performance Legitimate interest

4. Cookies

When you first visit our website, a cookie banner appears asking for your consent.

4.1 Essential Cookies

These are required for the website to function. They remember your cookie consent choice. They do not track you or share data with third parties. You cannot opt out of essential cookies.

4.2 Optional Cookies (Analytics & Advertising)

If you click "Accept All" on our cookie banner, we load the Meta (Facebook) Pixel. This allows us to measure how visitors interact with our website and serve relevant advertisements on Facebook and Instagram.

The Pixel collects: pages viewed, buttons clicked, form submissions, and device/browser information. This data is sent to Meta Platforms Ireland Ltd and processed under their own privacy policy.

If you click "Essential Only", no tracking cookies are loaded and no data is shared with Meta.

You can change your cookie preferences at any time by clearing your browser's localStorage for this site, which will cause the cookie banner to reappear on your next visit.

5. Who We Share Data With

We do not sell your personal data to anyone. We share data only with the following service providers who process it on our behalf:

Stripe

Processes card payments securely. Stripe collects payment card details directly. We never see or store your full card number. Stripe's Privacy Policy

Meta Platforms (Facebook Pixel)

Advertising analytics. Only loaded if you consent to optional cookies. Meta's Privacy Policy

Google (Fonts)

We load the Outfit font from Google Fonts. Google may collect anonymised usage data. Google's Privacy Policy

Hostinger

Our VPS hosting provider. Server logs (IP addresses, request data) are stored on Hostinger's infrastructure. Hostinger's Privacy Policy

6. How Long We Keep Your Data

Free Competitor Check submissions: 12 months, then deleted

Client project files and communications: duration of our business relationship plus 6 years (for legal and tax compliance)

Payment records: 6 years (HMRC requirement)

Server logs: 90 days, then automatically purged

Cookie consent preferences: stored in your browser until you clear them

7. Your Rights Under UK GDPR

You have the right to:

Access the personal data we hold about you

Correct any inaccurate data

Delete your data (subject to legal retention requirements)

Object to processing based on legitimate interest

Withdraw consent for optional cookies at any time

Data portability: receive your data in a structured, machine-readable format

Complain to the Information Commissioner's Office (ICO) if you believe your data rights have been violated

To exercise any of these rights, email us at hello@existonline.co.uk. We will respond within 30 days.

Information Commissioner's Office (ICO)

Website: ico.org.uk

Phone: 0303 123 1113

8. Children

Our services are designed for business owners and are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this privacy policy from time to time. The "last updated" date at the top of this page will always reflect the latest version.

10. Contact Us

If you have questions about this privacy policy or how we handle your data:

Email: hello@existonline.co.uk

WhatsApp: Message us on WhatsApp

Address: Wigston, Leicestershire, England